Self Serve

ppaw1999 Senior Member

430 posts 8 reps Joined Oct 2010

Tue, Mar 13, 2018 1:27 PM

The local walmart in my area took out half of the check out lines and put in self checkouts. The local car wash I frequented went to an automated check in doing away with the person who took your order and printed your bill. They also eliminated the cashier. You still have to get out of your car, walk in the building and wait for the car wash to be completed. I went to a McDonalds the other day and now they have a self ordering and paying kiosk. I may only go to McDonalds maybe once a month if that. I doubt I will ever be fluent with their new setup. I find it distressing that businesses are doing away with many low skill jobs. God bless them but for some people these are the only jobs that they are capable of doing. I also haven't seen a lowering of prices for these goods and services. They aren't passing the savings on to the consumers. I also think that there are so many of us over 60 and are not super computer savvy that we will gum up the works and could kill any possible time saving that these machines could have provided. What are your thoughts?

superman Senior Member

4,377 posts 71 reps Joined Nov 2009

Tue, Mar 13, 2018 1:43 PM

I personally love these machines. If I don't have to talk to anyone during the day, I'm happy.

vball10set paying it forward

26,788 posts 121 reps Joined Nov 2009

Tue, Mar 13, 2018 1:45 PM

posted by ppaw1999
The local walmart in my area took out half of the check out lines and put in self checkouts. The local car wash I frequented went to an automated check in doing away with the person who took your order and printed your bill. They also eliminated the cashier. You still have to get out of your car, walk in the building and wait for the car wash to be completed. I went to a McDonalds the other day and now they have a self ordering and paying kiosk. I may only go to McDonalds maybe once a month if that. I doubt I will ever be fluent with their new setup. I find it distressing that businesses are doing away with many low skill jobs. God bless them but for some people these are the only jobs that they are capable of doing. I also haven't seen a lowering of prices for these goods and services. They aren't passing the savings on to the consumers. I also think that there are so many of us over 60 and are not super computer savvy that we will gum up the works and could kill any possible time saving that these machines could have provided. What are your thoughts?

The biggest problem I have is that with Wal-Mart, McD's, etc., the 'clientele' that are expected to use these self-serve registers and such are not the brightest, and so it not only takes twice as long for them to figure it out, it also takes a clerk to help them along the way. It's frustrating to say the least.

Automatik Senior Member

15,737 posts 99 reps Joined Nov 2009

Tue, Mar 13, 2018 1:50 PM

If self checkout/serve is an option, that's the the route I'm going.

Old folks couldn't figure out debit cards and ATMs in the past, they'll adapt.

Commander of Awesome Senior Pwner

24,621 posts 244 reps Joined May 2010

Tue, Mar 13, 2018 1:56 PM

Thing I hate the most about self service is watching ppl treat them like futuristic robots. No clue if this has been studied, but I feel I waste more time as the person in front of me is usually a moron and watching them try to figure out a machine is like watching my grandmother hunt type 1 finger at a time. Infuriatingly slow.

Same thing to put money on my transit card, I'm at the machine it legit takes me 15 sec or less to add $$$. The dipshit in font of me? Could be 2-3 min.

ppaw1999 Senior Member

430 posts 8 reps Joined Oct 2010

Tue, Mar 13, 2018 2:21 PM

posted by Automatik
If self checkout/serve is an option, that's the the route I'm going.

Old folks couldn't figure out debit cards and ATMs in the past, they'll adapt.

Yes and no. I've seen so many old folks taking 5 minutes trying to sign their names after using their debit cards. They don't seem to understand the machine can't read. Just scribble your name and be done with it.

Automatik Senior Member

15,737 posts 99 reps Joined Nov 2009

Tue, Mar 13, 2018 2:22 PM

Next time, help them out!

Commander of Awesome Senior Pwner

24,621 posts 244 reps Joined May 2010

Tue, Mar 13, 2018 2:27 PM

posted by Automatik
Next time, help them out!

No.

Zunardo Senior Member

815 posts 15 reps Joined Nov 2010

Tue, Mar 13, 2018 2:34 PM

posted by Automatik
If self checkout/serve is an option, that's the the route I'm going.

Old folks couldn't figure out debit cards and ATMs in the past, they'll adapt.

No, they're not adapting, especially when shopping at Kroger They are only atritting, although at a rate too slow for me. Sometimes I will be in that self-checkout lane and be amazed at how long it takes someone to scan and pay for 10 items or less. Painful.

I'll help them if they drop a can of soup or something, but help them use their credit card at the checkout? That's sticking my nose into their business, to say nothing of maybe being able read their card number. I don't want that, and I don't think they do, either.

I only use the self checkout at Kroger if i only have a couple of items, and then only if the regular checkout lanes are slammed.

However, now that I'm retired and I do the regular grocery shopping for the family. I go at my leisure during the day, and I always go thru the cashier lines. Let the whippersnappers do the scanning, and maybe help them keep their jobs a while longer before they get shuffled out the door as a relic of days gone by. Plus, I get to exchange pleasantries with them. Zunardo always brightens their day.

thavoice Senior Member

15,437 posts 42 reps Joined Nov 2009

Tue, Mar 13, 2018 2:42 PM

I try to stay away from the self serve lines. Usually some issue with it and I'd rather talk to a person in the regular line.

jmog Senior Member

7,737 posts 52 reps Joined Nov 2009

Tue, Mar 13, 2018 2:43 PM

posted by ppaw1999
The local walmart in my area took out half of the check out lines and put in self checkouts. The local car wash I frequented went to an automated check in doing away with the person who took your order and printed your bill. They also eliminated the cashier. You still have to get out of your car, walk in the building and wait for the car wash to be completed. I went to a McDonalds the other day and now they have a self ordering and paying kiosk. I may only go to McDonalds maybe once a month if that. I doubt I will ever be fluent with their new setup. I find it distressing that businesses are doing away with many low skill jobs. God bless them but for some people these are the only jobs that they are capable of doing. I also haven't seen a lowering of prices for these goods and services. They aren't passing the savings on to the consumers. I also think that there are so many of us over 60 and are not super computer savvy that we will gum up the works and could kill any possible time saving that these machines could have provided. What are your thoughts?

You can thank the "minimum wage should be $15/hr" crowd.

Commander of Awesome Senior Pwner

24,621 posts 244 reps Joined May 2010

Tue, Mar 13, 2018 2:47 PM

posted by jmog
You can thank the "minimum wage should be $15/hr" crowd.

Please, PLEASE don't start this shit again.

jmog Senior Member

7,737 posts 52 reps Joined Nov 2009

Tue, Mar 13, 2018 2:58 PM

posted by Commander of Awesome
Please, PLEASE don't start this shit again.

No matter what side of the aisle you are on, if you think minimum wage should be raised or not, my statement is a fact.

Self Serve kiosks are a direct result of rising wages for low skilled workers.

queencitybuckeye Senior Member

8,068 posts 121 reps Joined Nov 2009

Tue, Mar 13, 2018 3:06 PM

posted by jmog
No matter what side of the aisle you are on, if you think minimum wage should be raised or not, my statement is a fact.

Self Serve kiosks are a direct result of rising wages for low skilled workers.

Yep. Turns out the real minimum wage is zero.

Automatik Senior Member

15,737 posts 99 reps Joined Nov 2009

Tue, Mar 13, 2018 3:08 PM

posted by Zunardo
No, they're not adapting, especially when shopping at Kroger They are only atritting, although at a rate too slow for me. Sometimes I will be in that self-checkout lane and be amazed at how long it takes someone to scan and pay for 10 items or less. Painful.

I'll help them if they drop a can of soup or something, but help them use their credit card at the checkout? That's sticking my nose into their business, to say nothing of maybe being able read their card number. I don't want that, and I don't think they do, either.

I only use the self checkout at Kroger if i only have a couple of items, and then only if the regular checkout lanes are slammed.

However, now that I'm retired and I do the regular grocery shopping for the family. I go at my leisure during the day, and I always go thru the cashier lines. Let the whippersnappers do the scanning, and maybe help them keep their jobs a while longer before they get shuffled out the door as a relic of days gone by. Plus, I get to exchange pleasantries with them. Zunardo always brightens their day.

Sounds rough.

Amazon Fresh?

Commander of Awesome Senior Pwner

24,621 posts 244 reps Joined May 2010

Tue, Mar 13, 2018 3:14 PM

posted by queencitybuckeye
Yep. Turns out the real minimum wage is zero.

Great, please keep your manifesto to the political forums.

Automatik Senior Member

15,737 posts 99 reps Joined Nov 2009

Tue, Mar 13, 2018 3:22 PM

I wonder if advances in technology has anything to do with it?

like_that 1st Team All-PWN

29,228 posts 321 reps Joined Apr 2010

Tue, Mar 13, 2018 3:24 PM

posted by Commander of Awesome
Thing I hate the most about self service is watching ppl treat them like futuristic robots. No clue if this has been studied, but I feel I waste more time as the person in front of me is usually a moron and watching them try to figure out a machine is like watching my grandmother hunt type 1 finger at a time. Infuriatingly slow.

Same thing to put money on my transit card, I'm at the machine it legit takes me 15 sec or less to add $$$. The dipshit in font of me? Could be 2-3 min.

Drives me fucking crazy. What is the likelihood that person is using a self check out for the first time ever? I would say very low and they act like they have never seen it before. It shouldn't be that fucking hard to do after doing using it one time.

Edit: You might be onto something, because wholefoods and trader joes do not have self checkouts. At least I haven't seen one yet.

Heretic Son of the Sun

20,517 posts 204 reps Joined Nov 2009

Tue, Mar 13, 2018 4:14 PM

posted by superman
I personally love these machines. If I don't have to talk to anyone during the day, I'm happy.

That's me, too. I tend to just grab a few things at a time because I look at shopping as a "get in, get out, get away" sort of ordeal instead of something I actively enjoy, so I just want to get what I need and get out as quickly as I can so I can get on with my life. Cashiers have people with full carts; U-Scans usually don't. Now, when they do, it's a PET PEEVE ALERT waiting to happen because there's nothing quite like inbred trash struggling through scanning $100 worth of shit (usually on their phone for part of it, making their tard ass move even more slowly), but at least that doesn't happen normally.

queencitybuckeye Senior Member

8,068 posts 121 reps Joined Nov 2009

Tue, Mar 13, 2018 4:16 PM

posted by Commander of Awesome
Great, please keep your manifesto to the political forums.

Not a manifesto, just Econ 100.

QuakerOats Senior Member

11,701 posts 66 reps Joined Nov 2009

Tue, Mar 13, 2018 4:24 PM

sensitivities > economic reality :)

Self Serve

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