Fly4Fun;1063859 wrote:Thavoice,
You honestly should have stood up for yourself at the restaurant. If things were truly as you say then you should have not just assumed the restaurant will do the right thing. Maybe if your wife didn't already crush your confidence and manhood you would have done so. Therefore I blame this whole situation on your wife.
If you have a problem with a business, whether it is a restaurant or store, if you don't speak up for yourself they won't. Start talking about what you think would be appropriate remedies to the current problem. You don't have to be an asshole to do this. You can still be respectful, but you do have to be assertive.
Being passive aggressive on a message board won't fix anything (bad service at a restaurant or problems with the wife). Sometimes you have to stand up and be assertive.
That's what I agree with. Like, you gotta make them know that if they're agreeing the meal is unacceptable, they had better do something about it RIGHT FUCKING NOW because there's no way in hell you're paying for something shitty that they even say is shitty.
In Dec. '09, two of my college friends got married in Dayton. One of our other friends flew in from the west coast, so on my way down to the hotel we were all staying in, I picked him up at the airport. The wedding and reception was Sunday evening, followed by a party in the hotel, and he was flying back Monday morning, so I was also taking him back on my way home. We get back to the hotel after the wedding to freshen up and start partying and he has a message on his phone from the airport saying his planned flight was cancelled and to call them.
He does and finds out that he can get a flight that's about 3 hours later. No biggie; hell, that was good. Don't have to wake up quite as early in the morning after partying into the wee hours. Not so good was them telling him they'd be charging him for the flight change...even though it was all on them for canceling the first flight to begin with. It took him a good 20-30 minutes to arguing on the phone with various people and getting heated with them, but they eventually caved and didn't add a BS charge to his bill.
The moral of the story: You get screwed over, you argue it using whatever tactics you need. Companies in competitive industries don't like bad PR. If you fight them to the point they realize you're serious and they might get bad PR out of it, there's a good chance they'll concede the battle.