Delta Airlines Charges US Soldiers Returning Home For 'Extra' Bag

Home Archive Serious Business Delta Airlines Charges US Soldiers Returning Home For 'Extra' Bag
imex99's avatar

imex99

Senior Member

4,927 posts
Jun 8, 2011 9:10 AM
[video=youtube;_borufk9RTc][/video]

Swyped from my HTC Evo with Eternal Prophecy 6.0 ROM.
Jun 8, 2011 9:10am
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Nate

Formerly Known As Keebler

3,949 posts
Jun 8, 2011 9:27 AM
Big fucking deal...
Jun 8, 2011 9:27am
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Nate

Formerly Known As Keebler

3,949 posts
Jun 8, 2011 9:27 AM
Why do people get the assumption because they are in the military they should be given handouts?
Jun 8, 2011 9:27am
Tiger2003's avatar

Tiger2003

Kill or be Killed

15,421 posts
Jun 8, 2011 9:46 AM
Nate;794341 wrote:Why do people get the assumption because they are in the military they should be given handouts?

It is a big deal. Because these soldiers just got home from War. There flight is supposed to be totally free. You are allowed 4 bags per person. I would understand if they were going somewhere on there own but they are flying back to the base or if they had 5 bags.

They spent almost $3000 out of their own pocket.
Jun 8, 2011 9:46am
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Jawbreaker

Senior Member

520 posts
Jun 8, 2011 9:52 AM
I have noticed that most airlines go out of their way to acknowledge troops on their flights.

Is this Army protocol on how to report the issue? Cellphone camera and Youtube?
Jun 8, 2011 9:52am
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enigmaax

Senior Member

4,511 posts
Jun 8, 2011 9:55 AM
Tiger2003;794369 wrote:It is a big deal. Because these soldiers just got home from War. There flight is supposed to be totally free. You are allowed 4 bags per person. I would understand if they were going somewhere on there own but they are flying back to the base or if they had 5 bags.

They spent almost $3000 out of their own pocket.

I thought it was funny when the dudes were talking about "the contract". Their flight is NOT "supposed to be totally free". And here's the baggage policy straight from Delta:

"U.S. Military personnel on active duty with travel orders may check in 3 bags in Economy Class and up to 4 checked bags in First/Business on Delta aircraft or Delta Connection® carriers, at no additional charge."
Jun 8, 2011 9:55am
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Jawbreaker

Senior Member

520 posts
Jun 8, 2011 9:56 AM
Active duty U.S. military personnel traveling on orders to or from duty stations are allowed up to three checked bags in Economy Class and up to four checked bags in First and Business Class on Delta and Delta Connection® carriers at no charge. Each bag may weigh up to 70 lbs. (32 kg) and measure up to 80 linear inches (203 cm).

http://www.delta.com/traveling_checkin/baggage/checked/index.jsp

Edit: Beat me to it enigmaax.
Jun 8, 2011 9:56am
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dwccrew

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Jun 8, 2011 10:02 AM
Tiger2003;794369 wrote:It is a big deal. Because these soldiers just got home from War. There flight is supposed to be totally free. You are allowed 4 bags per person. I would understand if they were going somewhere on there own but they are flying back to the base or if they had 5 bags.

They spent almost $3000 out of their own pocket.

I don't think Delta was wrong and this is coming from an Iraqi Veteran. Delta has to be concerned with how much luggage will weigh the plane down and burn more fuel, which costs Delta more money. In turn, Delta HAS to charge extra, otherwise they lose money.

If these soldiers were halfway smart they'd just used their government issued credit card (which we all had in the military, at least my unit did) and charge it to that. This would be an authorized charge. If the military wanted to dispute it it would be their problem, not the individual soldiers.
Jun 8, 2011 10:02am
Tiger2003's avatar

Tiger2003

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Jun 8, 2011 10:05 AM
Delta is looking at the policy. I believe some things will be changed. All I know is when I returned from Iraq and Afghan I had 4 bags each time and was never charged.
Jun 8, 2011 10:05am
Tiger2003's avatar

Tiger2003

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Jun 8, 2011 10:06 AM
dwccrew;794385 wrote:
If these soldiers were halfway smart they'd just used their government issued credit card (which we all had in the military, at least my unit did) and charge it to that. This would be an authorized charge. If the military wanted to dispute it it would be their problem, not the individual soldiers.

Don't know what unit you were in but I never had a government issues credit card.
Jun 8, 2011 10:06am
Tiger2003's avatar

Tiger2003

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Jun 8, 2011 10:13 AM
Also the Soldiers orders could have been different. I'm pretty sure 2 Staff Sgt would have read the order. If Delta had a problem they should have took it up with the government.
Jun 8, 2011 10:13am
dwccrew's avatar

dwccrew

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Jun 8, 2011 10:13 AM
Tiger2003;794389 wrote:Don't know what unit you were in but I never had a government issues credit card.

I was in the Air Force, not sure if the Marines had the same policy or not. But when I returned from deployment I charged everything (food, gas, hotel stay for layover) all to my issued charge card without incident.
Jun 8, 2011 10:13am
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areyoukiddingme

Member

88 posts
Jun 8, 2011 10:14 AM
First - to Nate...Move to Canada!

Delta will make things right, I'm sure.
Jun 8, 2011 10:14am
Tiger2003's avatar

Tiger2003

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15,421 posts
Jun 8, 2011 10:15 AM
dwccrew;794400 wrote:I was in the Air Force, not sure if the Marines had the same policy or not. But when I returned from deployment I charged everything (food, gas, hotel stay for layover) all to my issued charge card without incident.

No the Marines don't have the same money the Chair Force does. It is totally different when we fly home we don't get any of the high life that all of you get. 90% of the time we fly back to our base we are on a C-130.
Jun 8, 2011 10:15am
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ts1227

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12,319 posts
Jun 8, 2011 10:19 AM
Nate;794341 wrote:Why do people get the assumption because they are in the military they should be given handouts?

That's what it has mutated into since 2003. I understand some perks as a way of showing gratitude, but it's turned into an assumed free pass through life.

Obviously everyone thanks soldiers for their service, but you signed up for the job on your own volition, thus making it an expectation to receive preferential treatment kind of peculiar.
Jun 8, 2011 10:19am
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dwccrew

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7,817 posts
Jun 8, 2011 10:20 AM
Tiger2003;794403 wrote:No the Marines don't have the same money the Chair Force does. It is totally different when we fly home we don't get any of the high life that all of you get.

That's because Air power reigns supreme.
Jun 8, 2011 10:20am
Tiger2003's avatar

Tiger2003

Kill or be Killed

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Jun 8, 2011 10:22 AM
dwccrew;794415 wrote:That's because Air power reigns supreme.

Oh yah you guys do so much. Where would we be without you guys. GTFO
Jun 8, 2011 10:22am
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enigmaax

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4,511 posts
Jun 8, 2011 11:00 AM
Tiger2003;794399 wrote:Also the Soldiers orders could have been different. I'm pretty sure 2 Staff Sgt would have read the order. If Delta had a problem they should have took it up with the government.

I'm pretty sure the 2 Staff Sgts didn't know what the hell they were talking about, so Delta didn't have the problem.
Jun 8, 2011 11:00am
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Curly J

Self Pwner in Training.

7,282 posts
Jun 8, 2011 11:10 AM
Tiger2003;794417 wrote:Oh yah you guys do so much. Where would we be without you guys. GTFO
You wouldn't get to fly in those nice C-130's. You'd be stuck taking a Navy ship over seas...;)
Jun 8, 2011 11:10am
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FatHobbit

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Jun 8, 2011 11:55 AM
http://www.cnn.com/2011/TRAVEL/06/08/soldiers.bags.delta/index.html?hpt=hp_t2

When I read they had to pay $2800 in bag fees I was a little pissed. And then I kept reading and found out there were 34 soldiers. It seems like there was a miscommunication in how many bags they were allowed to bring, but the govt is reimbursing them so this is really a non story to me.
Jun 8, 2011 11:55am
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j_crazy

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8,372 posts
Jun 8, 2011 1:22 PM
Nate;794341 wrote:Why do people get the assumption because they are in the military they should be given handouts?

if you watched the video the issue isn't that they had to pay, it's that they had to pay 200 bucks for a bag that the government contract is supposed have allowed them to transport for free.

i'm with you, i take issue with the guys expecting it and making an issue when it's not presented to them. but having it in writing that you are supposed to be granted that perk and not recieving it would definitely piss me off, and I'm on their side.
Jun 8, 2011 1:22pm
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enigmaax

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4,511 posts
Jun 8, 2011 1:45 PM
j_crazy;794677 wrote:if you watched the video the issue isn't that they had to pay, it's that they had to pay 200 bucks for a bag that the government contract is supposed have allowed them to transport for free.

i'm with you, i take issue with the guys expecting it and making an issue when it's not presented to them. but having it in writing that you are supposed to be granted that perk and not recieving it would definitely piss me off, and I'm on their side.

They were wrong about the phantom contract they quoted. Please note, they didn't actually produce anything in writing, yet you can go to Delta's website and read the military policy. In the article above, Delta re-confirmed that they were appropriately charged but now Delta has to deal with the backlash of a misinformed public.
Jun 8, 2011 1:45pm
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Nate

Formerly Known As Keebler

3,949 posts
Jun 8, 2011 2:14 PM
Move to Canada because I don't think the military should get anymore handouts than they already do? Because they are fighting wars oversea that do not benefit America at this point? That's about retarded. I support our armed forces and respect them but how much handouts can we give the troops?
Jun 8, 2011 2:14pm
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sleeper

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27,879 posts
Jun 8, 2011 2:22 PM
More over glorification of the military. Endless handouts. I'd much rather not have a military, its getting ridiculous how many money these guys make(I'm not just talking salary, but the benefits package is unreal for the work they do).
Jun 8, 2011 2:22pm
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thavoice

Senior Member

14,376 posts
Jun 8, 2011 2:28 PM
sleeper;794848 wrote:More over glorification of the military. Endless handouts. I'd much rather not have a military, its getting ridiculous how many money these guys make(I'm not just talking salary, but the benefits package is unreal for the work they do).

I am hoping you forget to use the sarcasm font
Jun 8, 2011 2:28pm