Pick6;519978 wrote:I dont give a fuck, just dont come on here bitching about what someone did when you could have done it yourself.
Sure, he could have done it himself. But he didn't. The point is, he payed for a service, and was very clear on what he wanted done and how he wanted it done and offered to pay for the cost of it to have it done that way...they told him they would do it for him that way, and as soon as they thought he wasn't looking, they tried to put the oil he didn't want and specifically asked NOT be put in his car, in his car and then still charge him for doing what he wanted them to do. So they get extra $, plus, someone there is getting several free quarts or Mobile 1...which is not cheap btw.
Put it too you like this. You go to a restaurant, and you order meal X. When your food comes out, you see that the meal they brought you was not meal X, but meal Z that you did not order, and is half the price of the meal you did order, but you're still going to be charged the price of meal X. On top of that, when you say something about it, the waiter tells you to shut up and deal with it and don't bitch about what someone did that you could have done yourself. Sure you could cook your own food; if everyone did that every single time they eat, there would be no such thing as restaurants. When you pay for a service, you are paying for the CONVENIENCE. People go to restaurants to save time, effort and to have someone bring them the food they want, how they want it. Much the way paying a service center to change your oil is done to save time, effort and have someone do it how they want it done. That's what most of you are misunderstanding about being "certified". As many of you have pointed out, any idiot can change their oil. Taking it to a certified shop is designed to assure the customer paying for the service that the job will be done correctly the first time. Service shops don't get certified because they know how to change oil, or every mom n pop gas station that does oil changes, and even your alcoholic neighbors garage would be certified...certified is level of professionalism that is supposed to reflect their SERVICE, not their KNOWLEDGE.