-Society-;1628002 wrote:Do not listen to this. Even if your work is paying, via a credit card authorization or even a direct bill, you will still get the points, at least with Hilton and IHG hotels. You aren't confusing the system by buying something and charging the room.

Definitely not with Marriott. Never stayed with Holiday Inn. And I have 17 nights at HH this year and 0 Points. When half the hotel or more is being booked on one card, they don't seem to want to give points.

Laley23;1628035 wrote:Definitely not with Marriott. Never stayed with Holiday Inn. And I have 17 nights at HH this year and 0 Points. When half the hotel or more is being booked on one card, they don't seem to want to give points.

You are with a block of rooms, which means that the meeting planner is getting the points. It's not that they don't want to give points, they just don't want to have to give double the points on the same room.

Laley23;1628035 wrote:Definitely not with Marriott. Never stayed with Holiday Inn. And I have 17 nights at HH this year and 0 Points. When half the hotel or more is being booked on one card, they don't seem to want to give points.

Probably because they've already given a group discount to your company.

You could still try to request a missing stay to get credit, but for that you'd need the reservation number and it sounds like you don't have an individual one since you didn't do the booking.

Although perhaps you have a confirmation number from your checkout invoice. You can try - they still give HH points from stays booked under a corporate rate, which shouldn't be that different from a group rate.

Alternatively, when you check-in even under a group reservation make sure they ping your HH number and credit your stay. Not really sure of their policy, but worth a shot.

jmog;1628020 wrote:There was an event. The hotel forgot to put the event on their internal website. The lady with the 800 number must have thrown another 5k points in for the "hassle". I booked the same hotel as stated above with points 3 days later (for the same night I needed) for I think 10k points.

I hardly ever used restrictions with IHG. If we had sold out nights and a platinum member wanted to utilize their 48 hour guarantee, and I didn't want to overbook the hotel, instead of giving them the points, I would just quote an extremely high rate.

gut;1628038 wrote:Alternatively, when you check-in even under a group reservation make sure they ping your HH number and credit your stay. Not really sure of their policy, but worth a shot.

This. Even if the Company reserved a block of rooms, you should be able to still give the front desk your HHonors # or Marriot Rewards number and still get points. I did this at a couple trainings where our HR function or whoever booked the rooms, and when I checked in I asked them to put my honors number on file. Maybe the front desk clerk where you were didn't want to deal with it.

iclfan2;1628042 wrote:This. Even if the Company reserved a block of rooms, you should be able to still give the front desk your HHonors # or Marriot Rewards number and still get points. I did this at a couple trainings where our HR function or whoever booked the rooms, and when I checked in I asked them to put my honors number on file. Maybe the front desk clerk where you were didn't want to deal with it.

This works most of the time and is completely the norm. It all depends on how the block of rooms were negotiated and contracted with the hotel. The hotel has the option to make the block of rooms disqualified from receiving points, usually because of an extremely low rate, which is a rare occasion.