vdubb96;1469808 wrote:I wish I had a dollar for every vehicle that comes in to our dealership that was at Autozone/Advanced etc for "free" diag and it ends up being totally wrong. Take it to someone who knows what they are doing.

vdubb96;1469808 wrote:I wish I had a dollar for every vehicle that comes in to our dealership that was at Autozone/Advanced etc for "free" diag and it ends up being totally wrong. Take it to someone who knows what they are doing.

Raw Dawgin' it;1469813 wrote:Spoken like a true car salesman.

GoChiefs;1469816 wrote:Its a scanner that pulls the codes. How can it be wrong?

vdubb96;1469826 wrote:Not saying the code is wrong. They usually will then try and sell you something to fix the problem, that is normally wrong.

Raw Dawgin' it;1469866 wrote:this



I'd rather them try and sell me the wrong part than pay $70 for a dealer to tell you what the right one is and then grossly overcharge on the install. Unless you can install the part yourself, you're most likely not going to buy it on the spot.

Raw Dawgin' it;1469866 wrote:this



I'd rather them try and sell me the wrong part than pay $70 for a dealer to tell you what the right one is and then grossly overcharge on the install. Unless you can install the part yourself, you're most likely not going to buy it on the spot.

vdubb96;1469879 wrote:I wouldn't want to get it fixed right the first time either. Good call!

vdubb96;1469808 wrote:I wish I had a dollar for every vehicle that comes in to our dealership that was at Autozone/Advanced etc for "free" diag and it ends up being totally wrong. Take it to someone who knows what they are doing.

vdubb96;1469826 wrote:Not saying the code is wrong. They usually will then try and sell you something to fix the problem, that is normally wrong.

Raw Dawgin' it;1469881 wrote:I think you missed what I'm saying. ... Paying for a diagnostic is just dumb.

Raw Dawgin' it;1469881 wrote:I think you missed what I'm saying. The diagnostic is going to be the same and most likely I'm not going to be fixing it myself, so there is no point in paying a dealer $70 to give you the same information. If you're fixing it yourself you'll know what part to get and won't need their advice and if you're not, it doesn't matter because you're just going to tell your mechanic what the problem is anyways. Paying for a diagnostic is just dumb.

vdubb96;1469888 wrote:I waive diag fee's if the vehicle is then serviced at our shop.

said_aouita;1469897 wrote:But if a person does not get their car fixed at the dealership you feel the $70 is a valid cost for customers to pay?

Generally how long does it take the dealership to get the codes? Less than 5 minutes?

Fred Flintstone;1469911 wrote:I had a similar issue - ended up being the O2 sensor.

vdubb96;1469906 wrote:You would be correct, doesn't take long. I honestly can say most people, at least in our area trust our dealership. Hell we wouldn't have been around as long as we have if we were ripping people off. It's not my thing. I know larger dealers upsell anything and everything to make a buck, again not my thing. I know the hours and hours of B.S. training my techs have to go through a year, it's a ton. I also know how much Chrysler charges me to send my techs to the classes every month, usually at least $250 a pop times 6 techs. That adds up quick. Thats why I believe the $70 diag charge is warranted. Take it for what you want. Everyone has different opinions of dealers, I understand that.

GoChiefs;1469969 wrote:Most dealerships fucking suck. They don't call them stealerships for nothing. Example, car broke down, took it to our local Chrysler dealer. $950 to fix it. I already knew the problem, so I said fuck you and took it to my normal mechanic. $65 out the door. That's fucking ridiculous. A lot of these dealership "techs" don't know anymore than the people working at Autozone.

GoChiefs;1469969 wrote: A lot of these dealership "techs" don't know anymore than the people working at Autozone.

LJ;1469984 wrote:Everyone I know that works at a branded dealership as a tech has a degree, ASE certified and went to brand specific training for 6 months to a year before starting

GoChiefs;1469988 wrote:That doesn't make them any smarter. Hell, I was ASE certified through Toyota in 2001 and all I had to do was take a 2 hour course with an open book written test at the end. Obviously I'm not saying all dealership techs are retards, but there are still quite a few that are complete idiots that don't know shit.

vdubb96;1470101 wrote:My techs would do backflips to be able to take a 2hr class to get certified! Its way more in depth than you realize. Again not all dealerships are bad. Are there some, hell yes. I however refuse to run a shady shop.