Gee. Thanks Tumbleweed!

Serious Business Backup 91 replies 1,522 views
sleeper's avatar
sleeper
Posts: 27,879
Jan 25, 2012 10:08am
I said you should compose a brief letter rejecting their $10 gift card and say you are disappointed in the way Tumbleweed has handled your situation. Make sure to include the $10 gift card in the envelope.

If you choose not to follow my advice, you have already lost.

Good day.
T
thavoice
Posts: 14,376
Jan 25, 2012 10:14am
sleeper;1064964 wrote:I said you should compose a brief letter rejecting their $10 gift card and say you are disappointed in the way Tumbleweed has handled your situation. Make sure to include the $10 gift card in the envelope.

If you choose not to follow my advice, you have already lost.

Good day.
That is def my next step. I was just waiting to see if they will do anything to make this good. If they dont get to me by the end of the day today it will be escalated.
Q
queencitybuckeye
Posts: 7,117
Jan 25, 2012 10:24am
By this point, I'd probably just give the gift card away and never bother to go to this chain again. Why do you want more from a business that's screwed you multiple times?
T
thavoice
Posts: 14,376
Jan 25, 2012 10:27am
queencitybuckeye;1064990 wrote:By this point, I'd probably just give the gift card away and never bother to go to this chain again. Why do you want more from a business that's screwed you multiple times?
well I actually liked my steak. plus....a free OK meal is better than paying for a great meal in my book. What would be the chances of having another crappy meal? there was something seriously wrong with that food...it wasnt just how that place makes a certain dish. I am thinking if they make this good, we go back and have a good meal, then they get my business again in the future.

If not.......i gues I will just keep trashing them.
justincredible's avatar
justincredible
Posts: 32,056
Jan 25, 2012 10:56am
sleeper;1064964 wrote:I said you should compose a brief letter rejecting their $10 gift card and say you are disappointed in the way Tumbleweed has handled your situation. Make sure to include the $10 gift card in the envelope.

If you choose not to follow my advice, you have already lost.

Good day.
Actually, I said that.
T
thavoice
Posts: 14,376
Jan 26, 2012 9:46am
Still ignoring me.

What should I put in the letter when I send it back?
justincredible's avatar
justincredible
Posts: 32,056
Jan 26, 2012 9:59am
thavoice;1066139 wrote:Still ignoring me.

What should I put in the letter when I send it back?
Just the giftcard and a letter explaining your disappointment. Nothing less, nothing more.
Q
queencitybuckeye
Posts: 7,117
Jan 26, 2012 10:10am
and then, for the love of God, let it go.
T
thavoice
Posts: 14,376
Jan 26, 2012 10:14am
I posted on their FB page a few days ago and got ignored, and then a few minutes ago once again I commented on how I was getting ignored. I got a personal call from the regional director and they are going to make it good with a 50 dollar card....plus the 10 dollar one I already got!


So...they stepped up and made it right. I guess it pays to be a jerk!
LJ's avatar
LJ
Posts: 16,351
Jan 26, 2012 10:44am
I have an idea. Eat a lot of peanut butter and jelly sandwiches, wash out the jars, and save 365 of them. Every morning hunch over one of the jars and push your brown into it, screw on the cap, and write the date on the side. Once you get a year's worth saved up on the shelf put them in the trunk of you car, drive into a circus tent and run head-on into the clown car. Right before you hit it, blow the C4 in your back seat so feces and body parts cover thousands of people.
T
thavoice
Posts: 14,376
Jan 26, 2012 11:13am
Yeah. That is normal.


Ya ever think about seeing a shrink with your issues?
justincredible's avatar
justincredible
Posts: 32,056
Jan 26, 2012 11:37am
thavoice;1066286 wrote:Yeah. That is normal.


Ya ever think about seeing a shrink with your issues?
+1
T
thavoice
Posts: 14,376
Feb 6, 2012 2:20pm
Since I took the time to bash, I must give them praise.
With the 60 bucks in gift cards we went back to the same place. Sat in the exact same table actually. Diff waitress, but same manager.
this time they redeemed themselves. The food was excellent, the people were very nice and it was a blast.

So...they won me back. Not many places actually make a rare steak actually rare like i prefer...but they sure did.
sleeper's avatar
sleeper
Posts: 27,879
Feb 6, 2012 2:21pm
This thread needs to die.

Mods, please call this thread. Thank you.
T
thavoice
Posts: 14,376
Feb 6, 2012 2:24pm
Would it be better if i was talking about almighty mcdonalds?
sleeper's avatar
sleeper
Posts: 27,879
Feb 6, 2012 2:52pm
thavoice;1077323 wrote:Would it be better if i was talking about almighty mcdonalds?
McDonald's is terrible too, but its addictive(read: profitable). That's all that matters to me.
4cards's avatar
4cards
Posts: 2,551
Feb 6, 2012 3:42pm
sleeper;1077394 wrote:McDonald's is terrible too, but its addictive(read: profitable). That's all that matters to me.
...do you work at a McDonalds in Columbus?
sleeper's avatar
sleeper
Posts: 27,879
Feb 6, 2012 3:43pm
4cards;1077494 wrote:...do you work at a McDonalds in Columbus?
I don't work at any McDonalds.
Raw Dawgin' it's avatar
Raw Dawgin' it
Posts: 11,466
Feb 6, 2012 3:48pm
4cards;1077494 wrote:...do you work at a McDonalds?
he "owns" one....by that i mean yes he works the grill.
T
thavoice
Posts: 14,376
Feb 6, 2012 4:14pm
Raw Dawgin' it;1077510 wrote:he "owns" one....by that i mean yes he works the grill.
...or is in the grimace suit...
ts1227's avatar
ts1227
Posts: 12,319
Feb 6, 2012 4:24pm
I drove by a Tumbleweed last week, but ate at the Longhorn next door instead.
4cards's avatar
4cards
Posts: 2,551
Feb 6, 2012 4:25pm
sleeper;1077496 wrote:I don't work at any McDonalds.
...wasn't meant to be an insult, so please don't take it that way.
sleeper's avatar
sleeper
Posts: 27,879
Feb 6, 2012 4:34pm
4cards;1077572 wrote:...wasn't meant to be an insult, so please don't take it that way.
I did not take it as an insult. I was merely correcting your false statement.