se-alum
Posts: 13,948
Jan 24, 2012 11:02am
Go to Tumbleweeds website to get the real Facebook and Twitter links, and complain about it. I read an article not too long ago where companies have used social media to improve upon their customer service(like the above examples). It's a very strong tool, and believe it or not, they want your feedback. Also, they will be much more willing to appease you, when the information is out there for the public to see.
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thavoice
Posts: 14,376
Jan 24, 2012 11:07am
I posted on their facebook page a few minutes ago.
as to why we went to a chain place? Why not? I agree local places sometimes are the best, but there is absolutely no reason why I couldnt get a great meal at Tumbleweed. In fact....my steak was extremely good and I would go back in a second if it wasnt for how they messed up her's.
The onions litterly looked like they took a dirty mop and warmed it up and put on the steak. It was so nasty, and it make her steak taste horrid as well.
as to why we went to a chain place? Why not? I agree local places sometimes are the best, but there is absolutely no reason why I couldnt get a great meal at Tumbleweed. In fact....my steak was extremely good and I would go back in a second if it wasnt for how they messed up her's.
The onions litterly looked like they took a dirty mop and warmed it up and put on the steak. It was so nasty, and it make her steak taste horrid as well.
Fab1b
Posts: 12,949
Jan 24, 2012 11:08am
I also agree on the chain vs local, local is so much better I hate chains! I very rarely eat at chains.
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queencitybuckeye
Posts: 7,117
Jan 24, 2012 11:12am
Don't totally agree. Some chains have been built from the ground up to be chains. They tend to be poor to meedy oaker. Others were good restaurants that expanded to multiple locations. Of those, some change the way they do things, almost always for the worse. Some do not, and are every bit as good as mom and pop down the street, because that's exactly what they were, and remain so.Fab1b;1063910 wrote:I also agree on the chain vs local, local is so much better I hate chains! I very rarely eat at chains.
gorocks99
Posts: 10,760
Jan 24, 2012 11:13am
Chains, IMO, have a limited range of what to expect. It's probably going to be a 4 or 5 on a 10-point scale. It's familiar. Which is fine for a lot of people. Local could be a 1 or 2, or it could be a 9 or 10, and there's a chance you'll be forced out of a comfort zone. Which is better for me, personally. That's how I look at it.
karen lotz
Posts: 22,284
Jan 24, 2012 11:23am
Fly4Fun why did you delete my post? You didn't contact the BCS to display your displeasure over their system, you posted on a random message board how you voiced your displeasure by cooking dinner with your girlfriend. Basically the same thing you are calling tha voice out for here. Why the hypocrisy, bro?
Fly4Fun
Posts: 7,730
Jan 24, 2012 11:29am
I unapproved your post because it was a personal attack that didn't add anything to the discussion but trying to be a prick(go read Justin's first post on the sticky thread).karen lotz;1063923 wrote:Fly4Fun why did you delete my post? You didn't contact the BCS to display your displeasure over their system, you posted on a random message board how you voiced your displeasure by cooking dinner with your girlfriend. Basically the same thing you are calling tha voice out for here. Why the hypocrisy, bro?
And I didn't contact the BCS because that would be ludicrous. The BCS is not going to change anything because I as an individual voice my displeasure. They wouldn't give me a refund or somehow alter anything as a result of my complaint at that time. I did however vote with my "wallet" by choosing not to watch the majority of the games including the Championship Game as did many other people.
If you can't see the difference between the situations then I can't help you.
Also, you need to cool it with the way you are posting. The relevant sentence from the Justin's sticky thread to you is, "There's a difference between funny banter and trying to be the biggest possible prick that you can be."
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thavoice
Posts: 14,376
Jan 24, 2012 11:30am
Lets get back to bashing tumbleweed....
karen lotz
Posts: 22,284
Jan 24, 2012 11:31am
Fly4Fun;1063931 wrote:I unapproved your post because it was a personal attack that didn't add anything to the discussion but trying to be a prick(go read Justin's first post on the sticky thread).
And I didn't contact the BCS because that would be ludicrous. The BCS is not going to change anything because I as an individual voice my displeasure. They wouldn't give me a refund or somehow alter anything as a result of my complaint at that time. I did however vote with my "wallet" by choosing not to watch the majority of the games including the Championship Game as did many other people.
If you can't see the difference between the situations then I can't help you.
Also, you need to cool it with the way you are posting. The relevant sentence from the Justin's sticky thread to you is, "There's a difference between funny banter and trying to be the biggest possible prick that you can be."
You were being a prick to tha voice. Change the way post, please.
Also, how did I attack you? Are you serious?
karen lotz
Posts: 22,284
Jan 24, 2012 11:32am
thavoice;1063932 wrote:Lets get back to bashing tumbleweed....
Tumbleweed sucks
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jmog
Posts: 6,567
Jan 24, 2012 11:32am
Everytime I travel for work the first thing I ask the hotel people is "what is the best local restaurant around, I do not want to go to a chain".Fab1b;1063910 wrote:I also agree on the chain vs local, local is so much better I hate chains! I very rarely eat at chains.
karen lotz
Posts: 22,284
Jan 24, 2012 11:33am
karen lotz;1063936 wrote:You were being a prick to tha voice. Change the way post, please.
Also, how did I attack you? Are you serious?
said_aouita
Posts: 8,532
Jan 24, 2012 12:17pm
:thumbup:jmog;1063938 wrote:Everytime I travel for work the first thing I ask the hotel people is "what is the best local restaurant around, I do not want to go to a chain".
ts1227
Posts: 12,319
Jan 24, 2012 12:21pm
It goes both ways, at the same time (at least around here) local places basically serve variations of salted grease, as the older generation thinks that is the solution to everything.
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thavoice
Posts: 14,376
Jan 24, 2012 12:22pm
We try to that type of stuff too when we travel. Try to use the rule that we will not eat any place that we have within an hour of at home.
The only thing is......if I do go to a chain place I think I have a better chance of having a good meal. Local places can be either great but also I have been very unimpressed with selection and taste.
If they wouldnt have served us the ends of a dirty mop and a brick hard cornbread then this would have been a very good experience. My steak was very good. Many places dont make it rare like I prefer...most seem to do med rare when ya ask for it (probably for liablity maybe?)
The only thing is......if I do go to a chain place I think I have a better chance of having a good meal. Local places can be either great but also I have been very unimpressed with selection and taste.
If they wouldnt have served us the ends of a dirty mop and a brick hard cornbread then this would have been a very good experience. My steak was very good. Many places dont make it rare like I prefer...most seem to do med rare when ya ask for it (probably for liablity maybe?)
Fab1b
Posts: 12,949
Jan 24, 2012 12:23pm
Don't get me wrong there are chains that I like but I first seek out local establishments first
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thavoice
Posts: 14,376
Jan 24, 2012 12:23pm
Also..
Ten Dollar Gift Card. STill a joke.
Ten Dollar Gift Card. STill a joke.
THE4RINGZ
Posts: 16,816
Jan 24, 2012 12:23pm
I won the el Fuego Burger challenge at Tumbleweed, and have a tee shirt to prove it.
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thavoice
Posts: 14,376
Jan 24, 2012 12:36pm
I filled out the telltumbleweed thing again and basically said that the solution to this issue was more insulting than the actual poor meal.
like_that
Posts: 26,625
Jan 24, 2012 12:53pm
lol at the hypocrisy of your QQing.karen lotz;1063936 wrote:You were being a prick to tha voice. Change the way post, please.
Also, how did I attack you? Are you serious?
Cry4fail is a joke though to be fair, but lol at your QQing.
like_that
Posts: 26,625
Jan 24, 2012 1:22pm
lol at the hypocrisy of you QQing. Cry4fail is a joke though I suppose.karen lotz;1063936 wrote:You were being a prick to tha voice. Change the way post, please.
Also, how did I attack you? Are you serious?
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MontyBrunswick
Jan 24, 2012 1:22pm
I went to that Tumbleweed once and it sucked, so I haven't been back since.
Hope this helps.
Hope this helps.
4cards
Posts: 2,551
Jan 24, 2012 1:33pm
...I can't figure out you didn't let your wife do all the complaining at Tumbleweed since A) It was her order that was F'd up not yours and B) since she always has your balls in her purse to begin with, she obviously had more stones at her disposal to voice her displeasure.thavoice;1064022 wrote:I filled out the telltumbleweed thing again and basically said that the solution to this issue was more insulting than the actual poor meal.
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vball10set
Posts: 24,795
Jan 24, 2012 1:37pm
:thumbup:thavoice;1064022 wrote:I filled out the telltumbleweed thing again and basically said that the solution to this issue was more insulting than the actual poor meal.
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Gblock
Jan 24, 2012 1:47pm
this...i didnt even know they were still in business...who in the hell would ever go there?? surely there was some other choices arounddlazz;1064075 wrote:I went to that Tumbleweed once and it sucked, so I haven't been back since.
Hope this helps.