Those in the restuarant biz...

Serious Business Backup 55 replies 880 views
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thavoice
Posts: 14,376
Jan 16, 2012 4:19pm
chicago510;1054892 wrote:I'm all for saying something when the meal is bad, but to complain just because everything isn't PERFECT is a bit bitchy.
Well she is a woman.....
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QuakerOats
Posts: 8,740
Jan 16, 2012 4:32pm
thavoice;1054541 wrote:Was at Tumbleweed in Englewood over the weekend. Was greeted by two very good looking blondes so it started good.

....... and your b!tching ?? :D
said_aouita's avatar
said_aouita
Posts: 8,532
Jan 16, 2012 4:42pm
If you go back to the same Tumbleweed and get bad service again, your wife will be furious at you.
It will be your fault.



Hope this helps.
ernest_t_bass's avatar
ernest_t_bass
Posts: 24,984
Jan 16, 2012 4:55pm
Why have we gotten this far in this thread, and no one has cared to ask... Why the fuck were you eating at a Tumbleweed in the first place?
justincredible's avatar
justincredible
Posts: 32,056
Jan 16, 2012 5:01pm
ernest_t_bass;1054942 wrote:Why have we gotten this far in this thread, and no one has cared to ask... Why the fuck were you eating at a Tumbleweed in the first place?
Oh, you never eat at average chain restaurants?
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thavoice
Posts: 14,376
Jan 16, 2012 5:12pm
ernest_t_bass;1054942 wrote:Why have we gotten this far in this thread, and no one has cared to ask... Why the **** were you eating at a Tumbleweed in the first place?
Because it was right where we were and said why the hell not. My steak was pretty darn good as was everything else.

Guess I cannot be all upscale like you are ETB.
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queencitybuckeye
Posts: 7,117
Jan 16, 2012 5:14pm
ernest_t_bass;1054942 wrote:Why have we gotten this far in this thread, and no one has cared to ask... Why the fuck were you eating at a Tumbleweed in the first place?
Nothing special, but I don't think they're any worse than their competitors in the casual dining segment.
justincredible's avatar
justincredible
Posts: 32,056
Jan 16, 2012 5:16pm
queencitybuckeye;1054961 wrote:Nothing special, but I don't think they're any worse than their competitors in the casual dining segment.
Exactly. It's your standard big chain casual restaurant. I'm sure etb eats at worse places.
ernest_t_bass's avatar
ernest_t_bass
Posts: 24,984
Jan 16, 2012 5:53pm
I have a bad association with tumbleweed. It's the only chain restaurant in bellefontaine, outside of fast food and bob's. Seen some shitty things there.

Screw you all.
chicago510's avatar
chicago510
Posts: 5,728
Jan 16, 2012 6:37pm
ernest_t_bass;1054942 wrote:Why have we gotten this far in this thread, and no one has cared to ask... Why the fuck were you eating at a Tumbleweed in the first place?
Because its obvious? His wife said "I want tumbleweed" so he kissed her feet, carried her out to the car, drove to the nearest Tumbleweed and made sure not to say a peep.
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Steel Valley Football
Posts: 4,548
Jan 16, 2012 6:46pm
As far as not getting that bill handled, it's your fault you didnt press the mgr to take of it. Politely, I might add.
Go4alOngbOmB's avatar
Go4alOngbOmB
Posts: 673
Jan 16, 2012 7:26pm
Yea I don't get why you DID NOT get a comp at least on your bill man.

I guess its just how some places treat their guests compared to others.

As for the woman who complains EVERY time they go out....I say this....PERFECT service is a rare thing, great service is what everyone should strive for. I am not in your head, and I do not know if you are thirsty or hungry, I only know that your food is running long, your glass is empty and I want nothing more than to make you happy....tell your friend...short of an under the table munch job......they do the best they can.....remember they have usually 12 other people to satisfy also.
rmolin73's avatar
rmolin73
Posts: 4,278
Jan 16, 2012 8:14pm
First off we're talking about novoice here dude can't even stand up to his wife and has a bed time. He was worried about getting choked out at home so he kept queit.
OneBuckeye's avatar
OneBuckeye
Posts: 5,888
Jan 16, 2012 8:58pm
So thaVoice and his wife are pretty much exactly like the redneck couple in waiting... amiright?
LJ's avatar
LJ
Posts: 16,351
Jan 16, 2012 9:14pm
OneBuckeye;1055175 wrote:So thaVoice and his wife are pretty much exactly like the redneck couple in waiting... amiright?
Except the wife orders for him
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sportchampps
Posts: 7,361
Jan 17, 2012 2:45am
Where I work her meal would have been free if not both of your meals
OneBuckeye's avatar
OneBuckeye
Posts: 5,888
Jan 17, 2012 8:00am
LJ;1055200 wrote:Except the wife orders for him
Yes i forgot, roles are reversed. Otherwise they are the same.
bases_loaded's avatar
bases_loaded
Posts: 6,912
Jan 17, 2012 8:16am
[QUOTE=thavoice;

Guess I cannot be all upscale like you are ETB.[/QUOTE]

That's Mrs Ref to you
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thavoice
Posts: 14,376
Jan 17, 2012 10:01am
chicago510;1055022 wrote:Because its obvious? His wife said "I want tumbleweed" so he kissed her feet, carried her out to the car, drove to the nearest Tumbleweed and made sure not to say a peep.
Didnt know bellefontaine had a Tumbleweed. Go figure.

Got an email back from that link. The guest relations lady is going to fwd it on higher and said I will get a personal apology.

That will make it all better!!!!


How far should I have pushed it? After I got the bill should I have bitched more? I assumed that after what I told her, and her and the manager agreeing it looked awful, that it woulda been taken care of. I think it was up to THEM to offer me something off, and not me having to ask or beg for it.
Skyhook79's avatar
Skyhook79
Posts: 5,739
Jan 17, 2012 10:11am
thavoice;1055562 wrote:Didnt know bellefontaine had a Tumbleweed. Go figure.

Got an email back from that link. The guest relations lady is going to fwd it on higher and said I will get a personal apology.

That will make it all better!!!!


How far should I have pushed it? After I got the bill should I have bitched more? I assumed that after what I told her, and her and the manager agreeing it looked awful, that it woulda been taken care of. I think it was up to THEM to offer me something off, and not me having to ask or beg for it.
The more you speak about this the more I am convinced that maybe you should just eat at home and not be out in public.
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Steel Valley Football
Posts: 4,548
Jan 17, 2012 10:13am
thavoice;1055562 wrote:Didnt know bellefontaine had a Tumbleweed. Go figure.

Got an email back from that link. The guest relations lady is going to fwd it on higher and said I will get a personal apology.

That will make it all better!!!!


How far should I have pushed it? After I got the bill should I have bitched more? I assumed that after what I told her, and her and the manager agreeing it looked awful, that it woulda been taken care of. I think it was up to THEM to offer me something off, and not me having to ask or beg for it.

I've gotten things comped after the fact; a day or two later by calling the restaurant. After a few days, call corporate.

Hell, I could call right now and get your meal comped with no more info from you other than the date and location.
FatHobbit's avatar
FatHobbit
Posts: 8,651
Jan 17, 2012 10:19am
Go4alOngbOmB;1055058 wrote:As for the woman who complains EVERY time they go out....I say this....PERFECT service is a rare thing, great service is what everyone should strive for. I am not in your head, and I do not know if you are thirsty or hungry, I only know that your food is running long, your glass is empty and I want nothing more than to make you happy....tell your friend...short of an under the table munch job......they do the best they can.....remember they have usually 12 other people to satisfy also.
Most of the time it's not a big deal, but she makes it one. She's just a bitch when it comes to eating at a restaurant.
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Manhattan Buckeye
Posts: 7,566
Jan 17, 2012 10:30am
The answer should be clear. Replace the ill-cooked food with the same or similar order, don't charge.
RedRider1's avatar
RedRider1
Posts: 3,850
Jan 17, 2012 11:42am
FatHobbit;1054884 wrote:I have a friend who is NEVER ****ing happy when we go out to eat. I don't think she is a scam artist but she is damn hard to satisfy and I would say we get free food 1/3 of the time we go out to eat. (I would say she complains 9/10 times we have gone out.) It's embarrassing and I don't go out with her often anymore.
I think there's a segment of people that do this intentionally, knowing full-well they'll get either a free meal or a break on the bill. Send it back once or twice, then make the waitress uncomfortable by asking for a break on the bill....and then leave a crappy tip. Folks like this have no shame.

If something is truly wrong, then say something respectfully, but if your burger came with lettuce and you didn't ask for it, remove it and carry on...no need to remake the entire thing. That's petty & wasteful.
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thavoice
Posts: 14,376
Jan 17, 2012 3:42pm
Got a call from them today and the are sending a giftcard so they are making it right!

Do not know how much it will be....anyone wanna take a guess?