bases_loaded;867434 wrote:Cable companies might be, but DirecTV is not. I was a customer for 4 years....then my contract was up, I told them I would re-up if they matched Dish Network...they wouldn't budge.
Well, in college I said Iw as happy with my cable, but wanted ST. They said we have a 2 year contract. I said, Ill switch and sign the 2 year contract for free HBO, ShowTime and ST. They said no. I said, well thanks anyway and hung up. I got a call 2 hours later and they were willing to give ShowTime and ST but not HBO, so I said thanks anyway and they threw it in. I also got out of my contract after a year by money in escrow because of bad service (they wouldnt budge on a discount for me not having cable for 2 weeks). I said Id pay what was in my escrow account if they cancelled my contract immediately. They agreed.
Did the same thing the next year with a new address, but this time didnt cancel after a year and had it for JR and SR year.
All you have to do is realize accounts are THE SINGLE most important thing to them, so they can show advertisers who has more subscribers. They dont care nearly as much about what an individual is paying, so long as they are paying something.