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Computer help- getting rid of virus.

Home ▸ Archive ▸ Serious Business ▸ Computer help- getting rid of virus.
S

sportswizuhrd

Senior Member

3,215 posts
May 28, 2010 3:32 PM
BankerFox.A

How do I get rid of it without destroying my moms computer?

Can't open-system restore, task manager. For IE, every page comes up as a warning. Everything comes with a prompt saying it can't be opened because it's harmful(including Norton). Opened in safe mode to try and find something related to it and nothing was found.

Anyone ran across this virus/Trojan before?
May 28, 2010 3:32pm
GoChiefs's avatar

GoChiefs

Resident Maniac

16,754 posts
May 28, 2010 3:36 PM
Yep..I had Super Antispyware installed on my computer..and it got rid of it. That was the only cleaning program I was able to open. She play a lot of games online?

Here's where you can try to download it and install...it's free. You probably won't be able to if you don't already have it on your computer though...but worth a shot...

http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html?tag=mncol
May 28, 2010 3:36pm
S

sportswizuhrd

Senior Member

3,215 posts
May 28, 2010 4:12 PM
Downloaded it and it's on the desktop and says it cannot be executed because it's infected. Everything is like that. She doesn't play any games at all, basically uses for school(she's a teacher) and facebook.
May 28, 2010 4:12pm
GoChiefs's avatar

GoChiefs

Resident Maniac

16,754 posts
May 28, 2010 4:17 PM
Any computer shop will be able to take care of it for you pretty easily. You don't have to destroy the computer.
May 28, 2010 4:17pm
N

Nate

Formerly Known As Keebler

3,949 posts
May 28, 2010 4:19 PM
sportswizuhrd wrote: Downloaded it and it's on the desktop and says it cannot be executed because it's infected. Everything is like that. She doesn't play any games at all, basically uses for school(she's a teacher) and facebook.
See if you can create another login with Admin rights on the computer or if there is another user, login as them and try running the problem. Usually, these things are profile specific and you can get around cleaning them by using another profile.
May 28, 2010 4:19pm
jspitaleri's avatar

jspitaleri

Senior Member

161 posts
May 28, 2010 4:21 PM
My grandma had a virus on her computer the other day and I went over to take a look. I couldn't get anything to open, it was throwing me errors with everything I tried to...

Finally, I restarted the computer and once the desktop popped up I rushed into the System Tools and performed a system restore. I was able to get it launched, select a rollback date and reboot before the virus started up and it worked.
May 28, 2010 4:21pm
power i's avatar

power i

Senior Member

1,296 posts
May 28, 2010 4:28 PM
Tell your mom to quit looking at porn. ;)
May 28, 2010 4:28pm
I

I Wear Pants

Senior Member

16,223 posts
May 28, 2010 4:32 PM
Install some anti-malware software (like the ones here: http://lifehacker.com/5227896/five-best-malware-removal-tools]) on a usb drive and run them from there.

Should work.
May 28, 2010 4:32pm
Enforcer's avatar

Enforcer

Senior Member

2,140 posts
May 28, 2010 9:24 PM
I got the same damn Virus on my Laptop, Nomore watching PPVs online from a streamed link
May 28, 2010 9:24pm
ts1227's avatar

ts1227

Senior Member

12,319 posts
May 28, 2010 9:26 PM
Booting into safe mode with networking may allow you to go in, download, and run it.

When all else fails:
May 28, 2010 9:26pm
M

muffy

Senior Member

128 posts
May 29, 2010 9:33 AM
I had a virus that I could not get rid of, it deleted restore points. I worked on this for the longest time, searching web sites & trying to figure it out. What finally fixed it for me was a site called combofix. www.combofix.com. It was free and it resolved the problem. Also try searching www.bleepingcomputer.com
May 29, 2010 9:33am
B

bigkahuna

Senior Member

4,454 posts
May 29, 2010 2:19 PM
I have the exact same virus right now I think. I have AVG, but it won't even let me run it. says everything is infected. Weird thing is that I have both IE and Firefox on my PC. I'm on Fire Fox now and can get to stuff that I can't get to on IE. Funny thing is that I got the virus after someone sent me a link to the clown porn. Ever since I saw that video, my computer has been fucked up lol
May 29, 2010 2:19pm
se-alum's avatar

se-alum

The Biggest Boss

13,948 posts
May 30, 2010 7:42 PM
I had the same virus. I was able to boot into safe mode and download malwarebytes, it got rid of the virus.
May 30, 2010 7:42pm
B

bigkahuna

Senior Member

4,454 posts
May 30, 2010 7:57 PM
How do you boot into safe mode?
May 30, 2010 7:57pm
se-alum's avatar

se-alum

The Biggest Boss

13,948 posts
May 30, 2010 8:11 PM
Hold down F8 when you start your PC.
May 30, 2010 8:11pm
I

I Wear Pants

Senior Member

16,223 posts
May 31, 2010 10:47 AM
rkill is wonderful for tricky things.
May 31, 2010 10:47am