chicago510
Posts: 5,728
Aug 26, 2010 9:27pm
So I ordered a macbook on Monday for med school, and I'm waiting for it to ship via UPS. The free printer and ipod that i got with it have already arrived.
My UPS tracking status has said the following bullshit since Monday night.
Status:
Billing Information Received
Shipped To:
DUBLIN, OH, US
Shipped/Billed On:
08/23/2010
Apple and UPS both blame it on each other and say call next week if its not in. Well fuck I want my damn laptop before next week. Nobody knows where my $1100 computer is?!?!?!?!
Any words of advice before I murder Steve Jobs and whoever runs UPS?
My UPS tracking status has said the following bullshit since Monday night.
Status:
Billing Information Received
Shipped To:
DUBLIN, OH, US
Shipped/Billed On:
08/23/2010
Apple and UPS both blame it on each other and say call next week if its not in. Well fuck I want my damn laptop before next week. Nobody knows where my $1100 computer is?!?!?!?!
Any words of advice before I murder Steve Jobs and whoever runs UPS?
karen lotz
Posts: 22,284
Aug 26, 2010 9:29pm
are there any other updates on the tracking page? where was it originated from?
chicago510
Posts: 5,728
Aug 26, 2010 9:32pm
No updates. And no origin scan to tell me where its coming from. Ups claims they do not physically have it but apple claims it shipped monday.
Fab1b
Posts: 12,949
Aug 26, 2010 9:36pm
Well I love my macbook so don't blame apple
seriously that sucks if Apple shipped it they should be able to provide you with proof of that from UPS so at that point it would be on UPS, just my thought there.
seriously that sucks if Apple shipped it they should be able to provide you with proof of that from UPS so at that point it would be on UPS, just my thought there.
redfalcon
Posts: 1,088
Aug 26, 2010 9:36pm
Dude, UPS has been pretty good with me.
Apple on the other hand.....
Apple on the other hand.....
M
MontyBrunswick
Aug 26, 2010 9:50pm
Normally it would get scanned on the spot as it is received from Apple (as it got on the truck).
Willing to bet they forgot to scan it.
Willing to bet they forgot to scan it.
R
raiderbuck
Posts: 1,623
Aug 26, 2010 9:51pm
I think that just means that they've created a shipping label. Or pretty much the UPS man hasn't picked it up from Apple's shipping area.
chicago510
Posts: 5,728
Aug 26, 2010 10:10pm
Wouldn't it eventually get scanned into the system, say like when it was scanned into columbus?
If its still sitting at the apple warehouse i'm going to be pissed.
If its still sitting at the apple warehouse i'm going to be pissed.
karen lotz
Posts: 22,284
Aug 26, 2010 10:10pm
raiderbuck;463015 wrote:I think that just means that they've created a shipping label. Or pretty much the UPS man hasn't picked it up from Apple's shipping area.
This. If it says shipping info recieved that doesn't mean they have actually gotten the item in their hands.
-Society-
Posts: 1,348
Aug 26, 2010 10:18pm
Apple is flawless. Ask all the fanboys here. Has to be UPS's fault.
Fab1b
Posts: 12,949
Aug 26, 2010 10:29pm
-Society-;463061 wrote:Apple is flawless. Ask all the fanboys here. Has to be UPS's fault.
Nah that is how the others feel about those with Apple products, if they screw up I'll tell ya. Personally been good with me. 2 Iphones, Ipod Touch, Macbook so far so good. Apple certainly could have been at fault here just as much as UPS, I was saying Apple would have proof from UPS if UPS took the package.
#1DBag
Posts: 786
Aug 26, 2010 11:38pm
tk421
Posts: 8,500
Aug 27, 2010 12:28am
She can deliver my package any day. 
End of Line
Posts: 6,867
Aug 27, 2010 3:10am
It should've been scanned when it arrived to the trailer. Unless, (this happens a lot) the person missed the scan on the box.
Over at FedEx it can be very difficult to get 100% on scanning in a door, depending how much volume is heading to the door it's being shipped in.
Over at FedEx it can be very difficult to get 100% on scanning in a door, depending how much volume is heading to the door it's being shipped in.
chicago510
Posts: 5,728
Aug 27, 2010 11:19am
The thing that bothers me is on the packing slip for the printer it shows that the macbook and printer were packed together from the same warehouse. Printer came wednesday still nothing on the macbook.
R
raiderbuck
Posts: 1,623
Aug 27, 2010 12:37pm
Sounds like it's Apple's fault. Whoever created the label either wasn't the person who filled the order or is a complete 'tard. Sounds like they assumed it would all ship together and then left the package on the floor or something. My company ships stuff UPS and everytime we create a label, that "Billing Information Receive" is always the first thing that pops up on the UPS website. They definitely haven't picked up that package...or at least that particular label hasn't been scanned. My guess is that Apple made that label, but then assumed the Macbook shipped with the iPod and printer.
I'd call Apple and yell at them because they screwed up the shipping. They owe you a Macbook.
I'd call Apple and yell at them because they screwed up the shipping. They owe you a Macbook.
M
MontyBrunswick
Aug 27, 2010 12:40pm
Look at the bright side: now you can ask Apple for a refund and buy a real computer.
j_crazy
Posts: 8,372
Aug 27, 2010 1:09pm
total bummer there. it'd almost seem like this is apples fault or at the very least, they should be on the hook for making it right.
R
raiderbuck
Posts: 1,623
Aug 27, 2010 2:09pm
Side note...you're in Med School?
Congratulations on that at least!
Congratulations on that at least!
BCBulldog
Posts: 824
Aug 27, 2010 2:17pm
Dispute the charge with your credit card company. That will light a fire under their asses.
chicago510
Posts: 5,728
Aug 27, 2010 10:07pm
Update: Apple has filed a claim with UPS on my behalf. They could just be sweet talking me though.
If I don't get it by Monday I can drive out to Easton and pick one up along with $25 in accessories for my troubles.
We'll see.
If I don't get it by Monday I can drive out to Easton and pick one up along with $25 in accessories for my troubles.
We'll see.
chicago510
Posts: 5,728
Aug 27, 2010 10:07pm
Sorry repost here. I suck as much as Apple/UPS
Speedofsand
Posts: 5,529
Aug 28, 2010 1:52am
UPS Big Rig Crashes, Burns On I-4
A UPS double tractor-trailer burst into flames after crashing into a sport utility vehicle on Interstate 4 in Orange County early Friday morning, causing major traffic delays and damaging numerous packages.
One of the trailers overturned, and numerous UPS packages were damaged in the crash and by water as firefighters extinguished the blaze.
Officials said everything in one trailer was destroyed, but they are sifting through the second trailer to see if anything is salvageable.
A UPS double tractor-trailer burst into flames after crashing into a sport utility vehicle on Interstate 4 in Orange County early Friday morning, causing major traffic delays and damaging numerous packages.
One of the trailers overturned, and numerous UPS packages were damaged in the crash and by water as firefighters extinguished the blaze.
Officials said everything in one trailer was destroyed, but they are sifting through the second trailer to see if anything is salvageable.
I
I Wear Pants
Posts: 16,223
Aug 28, 2010 2:06am
Steve Jobs in his unending quest to "simplify" computers (removing mouse buttons, right click menus, etc) has decided to not actually ship computers anymore. They are simply too complicated. No matter how many mouse buttons he eliminates they have to have keyboards and Jobs cannot abide this. This is why everyone will now only get their Ipods and Iphones which are notably without keyboards.
believer
Posts: 8,153
Aug 28, 2010 10:36am
Yes but what Apple isn't telling you is if the claim is justified you will only receive a partial credit on your $1,100 unless the shipment was insured.chicago510;464059 wrote:Update: Apple has filed a claim with UPS on my behalf. They could just be sweet talking me though.
If I don't get it by Monday I can drive out to Easton and pick one up along with $25 in accessories for my troubles.
We'll see.
I'd opt for the Easton trip and tell CrApple to screw itself.