 
                                                                se-alum
                                                                            
                                            Posts: 13,948
                                        
                                                                    
                                Feb 26, 2015 3:10pm
                            
                        
                                I working on a computer for a friend, and I just can't figure it out. I'm getting the dreaded Unknown Device Code 43 for the USB ports. I have tried many fixes, including:
-Disable/Enable USB
-Uninstall/Re-Install USB
-Update Drivers
-Clean Registry
-Run Virus Scan
-Cycle power
-Manual registry changes
Anyone have any idea? I've put about 10 hours into this, and nothing is working. It's an HP Pavilian G7 running Windows 7 64-bit.
                        -Disable/Enable USB
-Uninstall/Re-Install USB
-Update Drivers
-Clean Registry
-Run Virus Scan
-Cycle power
-Manual registry changes
Anyone have any idea? I've put about 10 hours into this, and nothing is working. It's an HP Pavilian G7 running Windows 7 64-bit.
                                        
                                            T
                                        
                                    
                                                                thavoice
                                                                            
                                            Posts: 14,376
                                        
                                                                    
                                Feb 26, 2015 3:28pm
                            
                        
                                Now we know why Tiernam doestn have web access.
                            
                        
                                        
                                            J
                                        
                                    
                                                                Jawbreaker
                                                                            
                                            Posts: 520
                                        
                                                                    
                                Feb 26, 2015 3:45pm
                            
                        
                                Has the usb controller stopped working? Have you tried to boot into a linux live disc and tried out the USB ports? This is why I usually just restore the computer to a factory image.
                            
                         
                                                                Old Rider
                                                                            
                                            Posts: 2,470
                                        
                                                                    
                                Feb 26, 2015 3:49pm
                            
                        
                                Call an expert!
                            
                        
                                        
                                            C
                                        
                                    
                                                                cat_lover
                                                                            
                                            Posts: 2,388
                                        
                                                                    
                                Feb 26, 2015 4:52pm
                            
                        
                                Sounds like Ender Wiggin got to the computer and installed some magic scripts.
                            
                         
                                                                se-alum
                                                                            
                                            Posts: 13,948
                                        
                                                                    
                                Feb 26, 2015 4:56pm
                            
                        The problem is it has some very expensive software on it that has installation limits. It's a work computer for a t-shirt business. I've tried everything though, so it may be a situation where windows needs to be re-installed.Jawbreaker;1708560 wrote:Has the usb controller stopped working? Have you tried to boot into a linux live disc and tried out the USB ports? This is why I usually just restore the computer to a factory image.
 
                                                                Belly35
                                                                            
                                            Posts: 9,716
                                        
                                                                    
                                Feb 26, 2015 5:08pm
                            
                        
                                Does the code come up when you plug the device into the usb port?
are you using the same usb cable?
get a different usb cable at see what happens...
                        are you using the same usb cable?
get a different usb cable at see what happens...
                                        
                                            J
                                        
                                    
                                                                Jawbreaker
                                                                            
                                            Posts: 520
                                        
                                                                    
                                Feb 26, 2015 8:22pm
                            
                        That is why I said to use something like an Ubuntu install disc and boot from the disc. It won't touch anything on the hard disc but you can check the USB ports.se-alum;1708575 wrote:The problem is it has some very expensive software on it that has installation limits. It's a work computer for a t-shirt business. I've tried everything though, so it may be a situation where windows needs to be re-installed.
http://www.pcworld.com/article/2147063/linux-to-the-rescue-how-ubuntu-can-help-a-computer-in-distress.html