XBOX Live is pissing me off

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bo shemmy3337
Posts: 962
May 23, 2011 7:17pm
I have had "stick a finger in her" in my Bio for a year now and all of a sudden I am suspended for a day? I have had Live for 6 years and never had a problem and I would gladly remove what is in the Bio as I can see why they want me to but I can not get online to do so. This is shit IMO. I have paid over 300 dollars over the years and they can not cut me a break once? Or even let me fix the problem. What a bad customer service.
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I Wear Pants
Posts: 16,223
May 23, 2011 8:03pm
That sucks but at least they didn't cancel your account.

Reminded me of this:
http://kotaku.com/5803972/what-can-we-all-learn-from-the-xbox-live-banning-of-pound-her-stank
Xbox Live technical support will be extra busy over the course of this week and the next as a new software update rolls out, bringing sweeping bans to those with modified consoles. But one fresh account banning from this week is more educational than the rest.

An Xbox Live member with the gamertag "pound her stank" found himself permanently suspended from the service after what he argued was three years of good standing membership. His plea:

"my xbox account was permanently suspended due to my gamertag. shouldn't this be temporarly suspended? i've been a member for 3 years and a lot of downloads and xbox live points attached to this account. i dont want to start all over again. is there a way to request lesser suspension? my account gamertag was "pound her stank". i would change my gamertag to get my account back."

Seems like a reasonable request. What say you, Xbox Live Policy and Enforcement Team?

"While we apologize for the inconvenience, we made the decision to permanently suspend the account due to the excessive number of forced name changes due to Code of Conduct violations that have occurred over the life of the account. We felt that giving you 34 chances to create a gamertag that did not violate the aforementioned document should have been more than enough of an opportunity to turn a new leaf."

That's right. After an impressive 34 gamertag changes, none of which appear to abide Xbox Live's Code of Conduct, you can be banned. Now you know!
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tuskytuffguy
Posts: 615
May 23, 2011 8:11pm
Quitcherbitchen. All it takes is one person to whine it's offensive, and your toast. Don't blame LIVE, blame the lil 6 year old that bitched. Or, the teenager you mouthed off to on the mic, OR the multiplayer game you totally sucked ass on.
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sportchampps
Posts: 7,361
May 23, 2011 9:43pm
i had a friend get a 3 day suspension for cheating but he didnt cheat he was just better then the others he was playing
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I Wear Pants
Posts: 16,223
May 23, 2011 10:00pm
sportchampps;778179 wrote:i had a friend get a 3 day suspension for cheating but he didnt cheat he was just better then the others he was playing
They don't suspend that way.
MANAZE's avatar
MANAZE
Posts: 1,055
May 23, 2011 11:22pm
I hardly ever look at anyones profile. Some people just have to much time on their hands.
j_crazy's avatar
j_crazy
Posts: 8,372
May 24, 2011 10:57am
i got a 3 day suspension for cheating when i learned how to crabwalk in the first GOW.
The Boss's avatar
The Boss
Posts: 541
May 24, 2011 11:01am
Not surprised. I would have been pissed off as soon as I bought the xbox.
OSH's avatar
OSH
Posts: 4,145
May 24, 2011 11:03am
You are suspended for ONE DAY!

Get over it. Unless you just cannot go one day without playing. It's not that bad of a deal. I am sure it'll work out alright in the end.
Rotinaj's avatar
Rotinaj
Posts: 7,699
May 24, 2011 11:06am
sportchampps;778179 wrote:i had a friend get a 3 day suspension for cheating but he didnt cheat he was just better then the others he was playing

I lol when i read things like this.
Commander of Awesome's avatar
Commander of Awesome
Posts: 23,151
May 24, 2011 11:07am
QQ
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bo shemmy3337
Posts: 962
May 24, 2011 12:11pm
It wasn't the time lol I can clearly not play for a day. Just the fact that there customer support could do nothing for me is what made me mad.
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I Wear Pants
Posts: 16,223
May 24, 2011 1:59pm
bo shemmy3337;778761 wrote:It wasn't the time lol I can clearly not play for a day. Just the fact that there customer support could do nothing for me is what made me mad.
You broke the terms of use and their policy is a one day suspension apparently for the first time. What would you have them do?
tcarrier32's avatar
tcarrier32
Posts: 1,497
May 24, 2011 2:50pm
I Wear Pants;778198 wrote:They don't suspend that way.
thats true, although they do come close to it.

http://www.g4tv.com/thefeed/blog/post/710029/autistic-boy-labeled-cheater-by-microsoft-has-gamerscore-deleted/
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I Wear Pants
Posts: 16,223
May 24, 2011 3:09pm
They said he modified the achievement score had nothing to do with him being good or bad at games. Sucks because the kid was autistic but they don't just randomly throw out bans because your "too good" at the game. Not how it works at all.
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bo shemmy3337
Posts: 962
May 25, 2011 12:58am
I Wear Pants;778920 wrote:You broke the terms of use and their policy is a one day suspension apparently for the first time. What would you have them do?

Just as a courtesy either warn me or let me admit I was wrong and fix the issue at hand.
MANAZE's avatar
MANAZE
Posts: 1,055
May 25, 2011 1:12am

I searched for more on this and what happened was the kid gave someone else his password so they could get him recon in Halo 3. The way the people did it was by cheating, in the end the kid probally didn't know it was cheating but it is still cheating so he got hit. I feel bad for the kid but this one isn't Microsofts fault.
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I Wear Pants
Posts: 16,223
May 25, 2011 2:14am
bo shemmy3337;779728 wrote:Just as a courtesy either warn me or let me admit I was wrong and fix the issue at hand.
I agree but the problem is that it's difficult to make an automated system that does that. ("Don't use an automated system" you may say, which would be hard to do with the scale of XBL and probably really expensive).
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bo shemmy3337
Posts: 962
May 25, 2011 11:50am
I Wear Pants;779743 wrote:I agree but the problem is that it's difficult to make an automated system that does that. ("Don't use an automated system" you may say, which would be hard to do with the scale of XBL and probably really expensive).

They told me to post on the forums when I called and then I got an email saying they do not respond to 24 hour suspensions so they removed my post. They they said someone can call me from the department that handles the suspensions but I can not call them and it might take up to 24 hours which would be the end of my suspension anyway haha.
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I Wear Pants
Posts: 16,223
May 25, 2011 2:02pm
Yeah. Might as well have them call anyway because maybe you can get some sympathy Microsoft points or the day credited to your account if you explain that you would gladly have removed it and were unaware it was against the TOU. Worth a shot.