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Prescott
Posts: 2,569
Dec 6, 2009 9:01am
I am a subscriber to this rag. It is now 9:00 am and my newspaper has not been delivered. The complaint lines are busy, so I posted a redeliver notice via their website.
Are any other subscribers still waiting for delivery???
Are any other subscribers still waiting for delivery???
thedynasty1998
Posts: 6,844
Dec 6, 2009 9:31am
Your paper guy just had a long night.
ts1227
Posts: 12,319
Dec 6, 2009 10:04am
If time is of the essence when it comes to getting your news, why do you rely on a newspaper (aka yesterday's news)?
GoChiefs
Posts: 16,754
Dec 6, 2009 11:19am
This was why I gave up my subscription to The Canton Suppository. Their delivery people...well...at least mine..was just horrible. 14 or 15 year old girl. I subscribed for 3 months...and out of all those papers in 3 months..I'd say 1/3 of them were unreadable b/c she'd throw them on the porch without plastic while it was raining, or if it had rained..she's manage to find the only puddle of water that was on my porch. Would call them and bitch..no difference. So I canceled.
BigAppleBuckeye
Posts: 2,935
Dec 6, 2009 12:16pm
Take it from someone who used to work on their sports desk: that place is a circus!
LJ
Posts: 16,351
Dec 6, 2009 12:18pm
Adsts1227 wrote: If time is of the essence when it comes to getting your news, why do you rely on a newspaper (aka yesterday's news)?
gerb131
Posts: 9,932
Dec 6, 2009 12:35pm
The Disgrace is horrid anymore. I cancelled them about a year ago due to the same thing you mentioned, not getting here until 11am.
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raiderbuck
Posts: 1,623
Dec 6, 2009 12:46pm
I used to get just the weekend papers. Just for the ads. Some kid came to my door to get me to sign up so he could "have a better life and go to college" or whatever. I bought it, and signed up for weekends only. I cancelled the next day. They kept delivering the papers to my apartment so I went online to try to cancel the service. I guess you can only "suspend" the delivery online...not cancel.
I think I still owe them like $9 or so...
I think I still owe them like $9 or so...
CenterBHSFan
Posts: 6,115
Dec 6, 2009 1:18pm
My local paper always gets the paper to my box at a reasonable time.
The mail delivery is something else. Generally I don't get my mail until around 2:30ish. Around Christmas, as late as 5pm.
The mail delivery is something else. Generally I don't get my mail until around 2:30ish. Around Christmas, as late as 5pm.
GoChiefs
Posts: 16,754
Dec 6, 2009 1:25pm
My mail doesn't get here until about 4 p.m. But..they have a much broader route than a paperboy.
hasbeen
Posts: 6,504
Dec 6, 2009 1:26pm
My parents went from every day to only weekends to not at all. If they want the newspaper they'll go buy one from the store.
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Prescott
Posts: 2,569
Dec 7, 2009 1:17am
I finally received my paper at 11:00 am. No apology, no reason, no service.
I once carried papers for this rag and Sunday delivery was 7:00am--no excuses.Customer service is no longer a priority.
I once carried papers for this rag and Sunday delivery was 7:00am--no excuses.Customer service is no longer a priority.
sleeper
Posts: 27,879
Dec 7, 2009 1:24am
Sounds like a whiner to me, no apology? Whaaaambulance!!!!!!!!!!Prescott wrote: I finally received my paper at 11:00 am. No apology, no reason, no service.
I once carried papers for this rag and Sunday delivery was 7:00am--no excuses.Customer service is no longer a priority.
Cancel the paper, you can read all you want for free on the internet.
NNN
Posts: 902
Dec 7, 2009 3:01am
Bought a Sunday paper today, found two sections (including the sports) missing.
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Nate
Posts: 3,949
Dec 7, 2009 9:45am
Electronic Copy > Paper Copy.
ernest_t_bass
Posts: 24,984
Dec 7, 2009 10:01am
I'm not a subscriber, so I know what you mean.
krambman
Posts: 3,606
Dec 7, 2009 10:03am
Yeah, I'm not going to pay to waste paper and have it delivered at their convenient to the end of my driveway where I then have to walk out in the rain and cold to get it. I'll just get in their website for free at my convenience and stay in the warmth of my own home. Thank you for putting all of your content online for free.
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Prescott
Posts: 2,569
Dec 7, 2009 11:01am
I don't think it is whining to expect a company to deliver their product, that has been paid for in advance, in a timely manner.Sounds like a whiner to me, no apology? Whaaaambulance!!!!!!!!!!
An apology is warranted if they don't fulfill their obligation.
thedynasty1998
Posts: 6,844
Dec 7, 2009 11:20am
I was a paper boy for the Dispatch for 7 years. I was up every morning at 6:00 AM to deliver the paper, and the route only took about 20 minutes. There were a couple neighbors that if they didn't have their paper by 6:30, they would be calling our house. I didn't mind it, as they were accustomed to it at a certain time, and they paid for that service.
However, there were times when the Dispatch would deliver the papers to the wrong address or would be delayed in their printing and I would have to wait up to an hour to get the papers so I could deliver them.
But, several years ago they got rid of the kids, and wanted adults. I think when they did that people were less patient and wanted a more reliable deliverer.
However, there were times when the Dispatch would deliver the papers to the wrong address or would be delayed in their printing and I would have to wait up to an hour to get the papers so I could deliver them.
But, several years ago they got rid of the kids, and wanted adults. I think when they did that people were less patient and wanted a more reliable deliverer.
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Prescott
Posts: 2,569
Dec 7, 2009 11:26am
When I carried service was the mantra of The Columbus Dispatch. My job, according to my manager, was to deliver a pristine paper to the customer's requested location in a timely manner. If I failed to do that I heard from my manager and it was my responsibility to apologize to the customer.
OneBuckeye
Posts: 5,888
Dec 7, 2009 11:35am
If I were a paper company I would make my hard copy subscribers #1... they are falling fast.