derek bomar
Posts: 3,722
Mar 20, 2011 2:06pm
ok...so I installed a plug-in to help me view .afp documents from IBM. It installed correctly (I think...), but when I now go to open the files (available on the web), I need to tell my computer which program to use to open the files...but there's no program in the directory it created that I can point to. I am a little frustrated right now, so if any of you guys out there know what I am babbling about and can help me I'd appreciate it.
believer
Posts: 8,153
Mar 20, 2011 4:34pm
Dumb question: In what application is the plug-in installed...or is this a stand-alone application?derek bomar;718323 wrote:ok...so I installed a plug-in to help me view .afp documents from IBM. It installed correctly (I think...), but when I now go to open the files (available on the web), I need to tell my computer which program to use to open the files...but there's no program in the directory it created that I can point to. I am a little frustrated right now, so if any of you guys out there know what I am babbling about and can help me I'd appreciate it.
W
WebFire
Posts: 14,779
Mar 20, 2011 5:22pm
believer;718612 wrote:Dumb question: In what application is the plug-in installed...or is this a stand-alone application?
This. If it's a plug-in, you won't be able to "open with" that plugin.
derek bomar
Posts: 3,722
Mar 20, 2011 5:34pm
WebFire;718696 wrote:This. If it's a plug-in, you won't be able to "open with" that plugin.
so I guess it's just not installed properly then if you're saying I can't use it to point directly to "open with", correct?
W
WebFire
Posts: 14,779
Mar 20, 2011 5:47pm
Not necessarily. A plug-in usually is an extension of another program. Are you supposed to be able to open the file using what you downloaded? Or is it part of another program?
derek bomar
Posts: 3,722
Mar 20, 2011 6:40pm
once downloaded I am supposed to be able to just view the files in a web-format kind of thing I think (they're bill images). I dont think its supposed to ask me what program to use, I think its just supposed to know I have installed the plug-in and let me open it...but its not
Bigred1995
Posts: 1,042
Mar 20, 2011 6:58pm
Maybe I'm missing something, but if you're supposed to, "view the files in a web-format kind of thing", then when asked to select a program, shouldn't you have chosen your Internet Browser to open the file?derek bomar;718881 wrote:once downloaded I am supposed to be able to just view the files in a web-format kind of thing I think (they're bill images). I dont think its supposed to ask me what program to use, I think its just supposed to know I have installed the plug-in and let me open it...but its not
W
WebFire
Posts: 14,779
Mar 20, 2011 7:31pm
Sounds like he shouldn't even have to. It should just open, much like a PDF does in the browser. Without knowing what plug-in you are using, it's kind of hard to help, though.
derek bomar
Posts: 3,722
Mar 20, 2011 7:50pm
WebFire;718998 wrote:Sounds like he shouldn't even have to. It should just open, much like a PDF does in the browser. Without knowing what plug-in you are using, it's kind of hard to help, though.
its the afp viewer ibm developed I think - you cant get it through IBM anymore but I was forwarded it by a client.
M
MontyBrunswick
Mar 20, 2011 11:08pm
What operating system and browser are you using?
I'm willing to bet the plugin isn't installed correctly. If it were, the browser wouldn't prompt you to "Open with..." anything, because the plugin would capture the .afp file before the browser asks.
I'm willing to bet the plugin isn't installed correctly. If it were, the browser wouldn't prompt you to "Open with..." anything, because the plugin would capture the .afp file before the browser asks.
derek bomar
Posts: 3,722
Mar 21, 2011 9:27am
dlazz;719408 wrote:What operating system and browser are you using?
I'm willing to bet the plugin isn't installed correctly. If it were, the browser wouldn't prompt you to "Open with..." anything, because the plugin would capture the .afp file before the browser asks.
Windows 7 and I've tried Chrome, Firefox, and IE
W
WebFire
Posts: 14,779
Mar 21, 2011 9:50am
Have you looked to see of the plug-in is installed at all?
Start>Control Panel>Programs
Either way, uninstall and try it again.
Start>Control Panel>Programs
Either way, uninstall and try it again.
W
WebFire
Posts: 14,779
Mar 21, 2011 9:53am
This may not work on Windows 7...
derek bomar
Posts: 3,722
Mar 21, 2011 9:57am
WebFire;719698 wrote:This may not work on Windows 7...
that's it...shit. Thanks