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derek bomar's avatar

derek bomar

Senior Member

3,722 posts
Mar 20, 2011 2:06 PM
ok...so I installed a plug-in to help me view .afp documents from IBM. It installed correctly (I think...), but when I now go to open the files (available on the web), I need to tell my computer which program to use to open the files...but there's no program in the directory it created that I can point to. I am a little frustrated right now, so if any of you guys out there know what I am babbling about and can help me I'd appreciate it.
Mar 20, 2011 2:06pm
believer's avatar

believer

Senior Member

8,153 posts
Mar 20, 2011 4:34 PM
derek bomar;718323 wrote:ok...so I installed a plug-in to help me view .afp documents from IBM. It installed correctly (I think...), but when I now go to open the files (available on the web), I need to tell my computer which program to use to open the files...but there's no program in the directory it created that I can point to. I am a little frustrated right now, so if any of you guys out there know what I am babbling about and can help me I'd appreciate it.
Dumb question: In what application is the plug-in installed...or is this a stand-alone application?
Mar 20, 2011 4:34pm
W

WebFire

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14,779 posts
Mar 20, 2011 5:22 PM
believer;718612 wrote:Dumb question: In what application is the plug-in installed...or is this a stand-alone application?

This. If it's a plug-in, you won't be able to "open with" that plugin.
Mar 20, 2011 5:22pm
derek bomar's avatar

derek bomar

Senior Member

3,722 posts
Mar 20, 2011 5:34 PM
WebFire;718696 wrote:This. If it's a plug-in, you won't be able to "open with" that plugin.

so I guess it's just not installed properly then if you're saying I can't use it to point directly to "open with", correct?
Mar 20, 2011 5:34pm
W

WebFire

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14,779 posts
Mar 20, 2011 5:47 PM
Not necessarily. A plug-in usually is an extension of another program. Are you supposed to be able to open the file using what you downloaded? Or is it part of another program?
Mar 20, 2011 5:47pm
derek bomar's avatar

derek bomar

Senior Member

3,722 posts
Mar 20, 2011 6:40 PM
once downloaded I am supposed to be able to just view the files in a web-format kind of thing I think (they're bill images). I dont think its supposed to ask me what program to use, I think its just supposed to know I have installed the plug-in and let me open it...but its not
Mar 20, 2011 6:40pm
Bigred1995's avatar

Bigred1995

Ohio Chatter - CFO

1,042 posts
Mar 20, 2011 6:58 PM
derek bomar;718881 wrote:once downloaded I am supposed to be able to just view the files in a web-format kind of thing I think (they're bill images). I dont think its supposed to ask me what program to use, I think its just supposed to know I have installed the plug-in and let me open it...but its not
Maybe I'm missing something, but if you're supposed to, "view the files in a web-format kind of thing", then when asked to select a program, shouldn't you have chosen your Internet Browser to open the file?
Mar 20, 2011 6:58pm
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WebFire

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14,779 posts
Mar 20, 2011 7:31 PM
Sounds like he shouldn't even have to. It should just open, much like a PDF does in the browser. Without knowing what plug-in you are using, it's kind of hard to help, though.
Mar 20, 2011 7:31pm
derek bomar's avatar

derek bomar

Senior Member

3,722 posts
Mar 20, 2011 7:50 PM
WebFire;718998 wrote:Sounds like he shouldn't even have to. It should just open, much like a PDF does in the browser. Without knowing what plug-in you are using, it's kind of hard to help, though.

its the afp viewer ibm developed I think - you cant get it through IBM anymore but I was forwarded it by a client.
Mar 20, 2011 7:50pm
M

MontyBrunswick

Mar 20, 2011 11:08 PM
What operating system and browser are you using?

I'm willing to bet the plugin isn't installed correctly. If it were, the browser wouldn't prompt you to "Open with..." anything, because the plugin would capture the .afp file before the browser asks.
Mar 20, 2011 11:08pm
derek bomar's avatar

derek bomar

Senior Member

3,722 posts
Mar 21, 2011 9:27 AM
dlazz;719408 wrote:What operating system and browser are you using?

I'm willing to bet the plugin isn't installed correctly. If it were, the browser wouldn't prompt you to "Open with..." anything, because the plugin would capture the .afp file before the browser asks.

Windows 7 and I've tried Chrome, Firefox, and IE
Mar 21, 2011 9:27am
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WebFire

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14,779 posts
Mar 21, 2011 9:50 AM
Have you looked to see of the plug-in is installed at all?

Start>Control Panel>Programs

Either way, uninstall and try it again.
Mar 21, 2011 9:50am
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WebFire

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14,779 posts
Mar 21, 2011 9:53 AM
This may not work on Windows 7...

Mar 21, 2011 9:53am
derek bomar's avatar

derek bomar

Senior Member

3,722 posts
Mar 21, 2011 9:57 AM
WebFire;719698 wrote:This may not work on Windows 7...


that's it...shit. Thanks
Mar 21, 2011 9:57am